Microsoft AI Solutions Specialist
Core
Design and implement automated solutions to eliminate repetitive tasks, integrate systems, and improve operational efficiency within MSP environments.
Role type
Mid-level IC automation engineer (MSP/IT operations) (via careerplan.io/jobs/59-00E-5F-C67-microsoft-ai-solutions-specialist)
Builds
Automated workflows, API integrations, and scalable process improvements for MSP clients
Domain
Managed Service Provider (MSP) / IT Operations / Cloud Automation
Required skills
Technical automation, scripting (PowerShell, Python), API integrations, MSP tool familiarity, process engineering, problem-solving
Preferred skills
Microsoft 365, Copilot, cloud automation, security-focused automation (SIEM/SOAR), ConnectWise, IT Glue, RMM/PSA tools
Technologies
Power Automate, Zapier, ConnectWise Automate, PowerShell, Python, Microsoft 365, Copilot, APIs, webhooks, SIEM, SOAR
Responsibilities
Identify process inefficiencies and create automated solutions; Build and manage automations across tools; Integrate internal and client-facing platforms using APIs; Lead automation initiatives for ticket routing, reporting, and documentation; Monitor and maintain automation stability; Partner with teams to prioritize high-impact improvements
Seniority
Mid-level, hands-on IC