Technical Program Manager, Model Deployment & Capacity
Core
Lead the operating system for Chat capacity and model deployment, connecting demand forecasting with model readiness and rollout planning.
Role type
Senior Technical Program Manager (Model Deployment & Capacity)
Builds
Scalable tooling and operating practices for capacity allocation, launch sequencing, and post-deployment learning.
Domain
AI Infrastructure / Large-scale Model Serving
Deliverable
production ML models
Required skills
Cross-functional program leadership, demand forecasting, capacity planning, rollout planning, risk management, metrics definition, stakeholder alignment
Preferred skills
Experience in distributed systems, ability to reason about supply/demand tradeoffs, building scalable systems from manual workflows, operating in high-ambiguity environments
Technologies
ChatGPT infrastructure, model serving platforms, capacity management tools
Responsibilities
Own cross-functional programs for capacity forecasting and constrained-capacity operations; Build intake and prioritization mechanisms connecting product demand to serving capacity; Partner with research and inference teams to drive timely allocation decisions; Lead model deployment readiness, rollout planning, and operational handoffs; Establish readiness gates and escalation paths for deployments; Drive launch coordination and post-launch learning; Define metrics for capacity utilization, deployment velocity, and reliability
Seniority
Senior, hands-on IC