Manager / Team Leader SKD (K/M)
Core
Managing a team of specialists who analyze consumer loan contracts to identify bank errors and pursue debt relief via legal action (SKD).
Role type
Senior IC team leader (legal/financial recovery)
Builds
Legal claims and debt relief solutions for consumers
Domain
Financial services / Legal recovery
Deliverable
client delivery
Required skills
Team management, contract analysis, sales closing, legal process oversight, bank error identification, KPI tracking, mentoring
Preferred skills
Knowledge of consumer credit law, experience with lawyers, Excel proficiency
Technologies
MS Excel
Responsibilities
Manage the pipeline of loan contracts from acquisition to legal filing; Supervise team performance against daily/weekly KPIs; Monitor statute of limitations deadlines; Identify bank errors (fees, insurance, RRSO); Create strategies for bank responses; Conduct individual coaching and feedback sessions.
Seniority
Manager, hands-on leadership