Customer Care Executive (Fresher can be considered) Female
Core
Handle inbound and outbound customer calls to resolve queries and provide product/service information.
Role type
Customer Care Executive
Builds
Customer satisfaction and accurate transaction records
Domain
Customer Service
Deliverable
client delivery
Required skills
Verbal communication, Multitasking, Time management, Basic computer knowledge
Responsibilities
Handle inbound and outbound customer calls, Resolve customer queries efficiently, Maintain accurate records of conversations and transactions, Provide information about products, services, and policies, Follow up on customer interactions to ensure satisfaction
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