Senior Analyst
Core
Administrative and coordination support for the training lifecycle, including scheduling, delivery, and evaluation phases.
Role type
Senior Analyst (Learning & Development Operations)
Builds
BAU training activities, learning programmes, and administrative processes for learners and facilitators.
Domain
Corporate Learning & Development (L&D)
Deliverable
product features
Required skills
End-to-end coordination, learning request processing, training logistics management, stakeholder communication, learner enrolment and attendance tracking, data integrity management, process improvement, LMS proficiency, Microsoft Office tools.
Responsibilities
Own end-to-end coordination of BAU training activities; manage set-up and processing of learning requests; coordinate training logistics including event setup, room bookings, and facilitator allocation; facilitate communication between learners, facilitators, and stakeholders; oversee learner enrolments, attendance tracking, and course completion workflows; maintain integrity of data and documentation within learning management systems; drive continuous improvement by identifying process efficiencies.
