Dutch Customer Service agent
Core
Deliver high-quality customer service via phone, email, and ticketing systems for delivery tracking, parcel issues, returns, and general inquiries.
Role type
Customer Service Agent
Builds
Customer support interactions and resolved cases
Domain
Logistics / E-commerce
Deliverable
client delivery
Required skills
Native-level Dutch (written and spoken), English communication, problem-solving, empathy, documentation accuracy, KPI management
Preferred skills
Previous call center or contact center experience
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