CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
Core
Handle inbound and outbound customer contacts, troubleshoot basic technical issues, and resolve customer inquiries via phone and digital channels.
Role type
Customer service representative (contact center)
Builds
Customer support interactions for diverse BPO clients
Domain
Business Process Outsourcing (BPO) / Customer Experience
Deliverable
client delivery
Required skills
English fluency (read/speak), data entry, conflict resolution, problem solving, multitasking, script adherence, system navigation, claims processing, upselling
Preferred skills
1 year experience in customer service, technical support, inside sales, or back-office support
Technologies
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Windows PC applications
Sourced via adzuna · Listed on CareerPlan, which tracks 938,000+ jobs from 20+ sources.