Asesores para Soporte y Seguimiento vía Telefónica a Proveedores Sueldo base Desarrollo Profesional
Core
Provide phone and email support to guide national and international suppliers through their onboarding, registration, and high-level processes into the company's supplier registry.
Role type
Supplier Onboarding Support Specialist
Builds
Supplier registry onboarding and registration workflows
Domain
Financial services / Administrative operations
Deliverable
client delivery
Required skills
Supplier registration processes, administrative follow-up, incident management, multi-tasking, data entry, Microsoft Office (Excel, Outlook), email management
Preferred skills
Experience with platforms like Arriba, Ditto 4.0, Legit, or ekcomercio
Responsibilities
Answer incoming calls and emails from suppliers seeking to join the registry, guide suppliers in completing institutional questionnaires, make outbound calls to follow up on pending processes, identify and resolve blockers delaying onboarding, track cases to conclusion or escalation, manage multiple simultaneous requests while maintaining clear communication, ensure compliance with established requirements.
Seniority
Junior to Mid-level, hands-on IC
