Area Collection Manager - TW & PL| Bangalore
Core
Manage delinquency tracking, team performance, and regulatory compliance for the TW & PL product lines.
Role type
Senior Area Collection Manager
Builds
Collection performance metrics and optimized recovery strategies
Domain
Financial Services / Debt Recovery
Required skills
Delinquency tracking, Team performance management, Regulatory compliance, Agency coordination, Legal action coordination, Audit & security adherence
Responsibilities
Track and control delinquency by area, bucket, and DPD; Follow up with delinquent customers via dedicated teams; Ensure adherence of legal guidelines by agencies and executives; Manage productivity by fixing parameters and monitoring performance; Coordinate with legal team for necessary actions; Ensure collection agencies comply with audit and information security requirements.