Senior Product Analyst
Core
Analytical backbone of the CRM product team, ensuring data reliability, diagnosing data issues, and building dashboards to quantify product impact and system reliability.
Role type
Senior Product Analyst (Data Quality & Analytics)
Builds
CRM business and product dashboards, system reliability dashboards, automated data quality checks, and shared issue taxonomies.
Domain
Fintech / SaaS / Enterprise CRM
Deliverable
dashboards & analysis
Required skills
SQL, Python, Redshift, Postgres, NoSQL (MongoDB), BI/Dashboarding (Looker), A/B testing, Funnel analysis, Cohort analysis, Google Analytics, Firebase, PromQL, API data integration.
Preferred skills
Change data capture (Kafka), Data quality frameworks (dbt, Great Expectations), AWS (RDS, S3), ELB logs, AI tools for automation.
Responsibilities
Document business rules and create automated data quality checks; Investigate data discrepancies across warehouses, read replicas, and metrics; Diagnose data pipeline vs. application issues; Build and maintain production dashboards for business metrics and system reliability; Quantify impact of issues and downtime on customers and revenue; Conduct usage, funnel, and cohort analysis; Design and analyze A/B tests; Set up alerts for business metric thresholds.
