Front Office Manager - Nobu Hotel Madrid 5* - (Madrid)
Core
Supervise all aspects of Front Office operations at a luxury lifestyle hotel, ensuring guest satisfaction, financial performance, and employee relations.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for Nobu Hotels
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Guest relations, team training, complaint resolution, operational planning, financial monitoring, policy enforcement, cross-department communication, scheduling
Responsibilities
Supervise Front Office operations, train and motivate reception staff, resolve guest complaints, monitor business activity levels, ensure accurate pricing and package information, prepare weekly staff schedules
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