BACK OFFICE COMMERCIALE
Core
Back Office Commercial / Customer Service supporting a production and sales company of shutters, mosquito nets, and solar protection systems by managing customer requests and liaising with the commercial team.
Role type
Back Office Commercial / Customer Service
Builds
Customer service support and order management for solar protection products
Domain
Manufacturing (metalworking industry)
Deliverable
client delivery
Required skills
telephone communication, order management, product information handling, priority management, B2B context experience
Responsibilities
Manage incoming customer calls, respond to inquiries regarding orders and deliveries, provide product and pricing information, contact customers for feedback, monitor and follow up on requests
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