Legal CRM
Core
Lead legal documentation, agreements, compliance, and transaction closures while overseeing CRM operations from booking through collections and handover.
Role type
Senior cross-functional leadership (Legal & CRM)
Builds
Robust processes and systems across Legal & CRM functions
Domain
Real Estate / Second Homes
Required skills
Legal documentation expertise, CRM management, transaction closure, customer escalation resolution, cross-functional coordination, process building, governance, commercial acumen
Preferred skills
Real estate industry experience, process-driven approach, ownership mindset
Responsibilities
Lead legal documentation, agreements, compliance and transaction closures; Oversee CRM from booking through collections, documentation and handover; Manage customer escalations and ensure timely resolution; Coordinate closely with Sales, Finance, Projects and external legal partners; Build robust processes and systems across Legal & CRM; Ensure strong governance while keeping customer experience at the centre