Operations Officer
Core
Operations Officer managing end-to-end consumer credit applications for new car purchases, serving private and business customers in the automotive industry.
Role type
Operations Officer (Credit Processing)
Builds
Consumer credit facilities for vehicle acquisition
Domain
Automotive Finance / Consumer Lending
Required skills
Credit risk assessment, Financial statement analysis, Regulatory compliance, Document collection, Customer communication, Decision making
Preferred skills
WFT certification (Consumer Credit), BKR data analysis, Income data analysis, Excel proficiency
Technologies
Outlook, Word, Excel, MS Teams, Upload portal
Responsibilities
Lead document collection via phone, email, and portal to determine customer onboarding; Interpret and weigh information to determine credit risk; Process manual applications within SLAs; Reject risky applications with clear explanations; Ensure timely disbursement of credit amounts.
Seniority
Mid-level, hands-on IC