Customer Service Specialist – Technical / ONP 100%
Core
Handling customer inquiries and tickets requiring deep technical analysis for mobile support and number portability (MNP/FNP).
Role type
Technical Customer Service Specialist (Mobile Support & Number Portability).
Builds
Customer support solutions for mobile services and number portability requests.
Domain
Telecommunications / Mobile Networks.
Deliverable
client delivery.
Required skills
Technical analysis, problem diagnosis, process compliance, documentation, cross-team collaboration.
Preferred skills
Interest in digital tools, telecommunication industry.
Technologies
Internal technical tools, ticketing systems.
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