Guest Relations (temporal) - NH Collection Madrid Suecia - (Madrid)
Core
Ensure 100% guest satisfaction by anticipating needs, answering inquiries, and providing local knowledge and hotel service details.
Role type
Guest Relations Concierge
Builds
Guest experiences and satisfaction
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Anticipating guest needs, Local knowledge, Hotel product knowledge, Guest satisfaction management, Communication, English fluency
Preferred skills
Hotel management degree, Cultural interest, Relationship building, Surprise and delight capability
Sourced via adzuna · Listed on CareerPlan, which tracks 901,000+ jobs from 20+ sources.