Gestor Cobranza
Core
Field collections manager responsible for direct contact and home visits to recover overdue loan portfolios.
Role type
Senior IC field collections specialist
Builds
Recovered loan payments for a financial lending company
Domain
Financial services / Consumer lending
Required skills
Field visit execution, negotiation, route planning, result-oriented, independent work, digital tools proficiency, vehicle ownership
Preferred skills
Experience in financial institutions, personal loans, microcredits, SOFOMs, department stores
Technologies
Smartphones, WhatsApp, mapping applications
Responsibilities
Manage and recover overdue accounts, conduct home visits to clients, follow up on payment commitments, negotiate payment regularizations, organize efficient collection routes, update activity records, meet weekly and monthly recovery targets, report progress and incidents
Seniority
Mid-level, hands-on IC