Beca Recepción - NH Collection Paseo del Prado - (Madrid)
Core
Front office receptionist supporting hotel operations, guest services, and reservations.
Role type
Front office receptionist (intern/practitioner)
Builds
Guest check-in/check-out processes, reservation management, and billing support
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
English (fluent), Microsoft Office, customer service, reservation management, billing verification
Responsibilities
Assist guests with information and inquiries, manage phone and walk-in reservations, verify room availability, support check-in and check-out processes, review basic billing and charges, coordinate with other departments regarding guest arrivals
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