Order to Cash
Core
Managing accounts receivable portfolios and ensuring timely payment of customer invoices through direct communication and collection strategies.
Role type
Accounts Receivable / Order to Cash Specialist
Builds
Cash flow stability and efficient O2C processes
Domain
Financial Operations / Accounts Receivable
Required skills
Accounts receivable management, debt collection, customer communication, root cause analysis, process improvement, SAP, Excel
Preferred skills
OnGuard, digitalization of O2C processes
Responsibilities
Manage and monitor an assigned accounts receivable portfolio, Contact customers by phone and email regarding outstanding invoices, Follow up on overdue payments and encourage timely settlement, Determine appropriate follow-up and collection strategies when payments remain outstanding, Investigate payment and process issues and identify their root causes, Conduct operational analyses and help implement process improvements