Advisor – Tauira Support (Kaitohutohu – Taunaki Tauira)
Core
Provide high-quality professional support to tauira (students) across a comprehensive range of services, ensuring compliance with NZQA and TWoA standards.
Role type
Student support advisor
Builds
Support services portfolio and student success outcomes
Domain
Tertiary education (Kaupapa Māori)
Deliverable
client delivery
Required skills
Te Reo Māori proficiency, student support, audit compliance, complaint resolution, workshop facilitation
Preferred skills
Understanding of Āhuatanga Māori (values, culture, tikanga)
Responsibilities
Deliver timely professional support to tauira; Ensure files meet NZQA and TWoA audit standards; Respond to tauira complaints promptly; Maintain an accurate portfolio of external services; Deliver minimum two support workshops per academic year.
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