Bilingual Medical Virtual Assistant - Pediatric Therapy
Core
Bilingual administrative support for pediatric therapy scheduling, billing, insurance coordination, and patient communication.
Role type
Medical Virtual Assistant (Pediatric Therapy)
Builds
Patient appointment schedules, insurance claims, billing reports, and operational tracking.
Domain
Healthcare / Pediatric Therapy
Required skills
Medical scheduling, Insurance claims processing, Prior authorization, Medical coding (ICD-10, CPT, HCPCS), Therapy unit tracking, Microsoft Excel, Bilingual communication (Spanish/English), Healthcare administration
Preferred skills
TheraBill system experience, GroupMe platform experience
Technologies
Microsoft Excel, GroupMe, TheraBill
Responsibilities
Handle high volume patient calls and scheduling requests; Monitor and respond to parent messages via GroupMe; Communicate with insurance companies regarding eligibility and claims; Convert therapy units to billable hours using CPT codes; Create and maintain spreadsheets for schedules and billing; Maintain accurate patient records and administrative documentation.