Software Quality Assurance / Testing Engineer: ServiceNow
Core
Hands-on technical testing role executing test activities across the full development lifecycle for ServiceNow implementations.
Role type
ServiceNow QA Engineer (IC)
Builds
Automated test scripts and test cases for ServiceNow platform functionality
Domain
Enterprise Service Management (ESM) / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow ATF, functional testing, regression testing, integration testing, test case design, defect reporting, agile delivery
Preferred skills
ServiceNow platform upgrade testing, ISTQB Foundation, broader test automation tools, ServiceNow CSA certification, UAT coordination
Technologies
ServiceNow, ATF
Responsibilities
Execute functional, regression, integration, and exploratory testing; Write test cases and scripts from user stories; Contribute to automated test framework development; Execute regression testing for releases and upgrades; Log and retest defects; Support UAT coordination; Maintain test repository; Provide quality reporting; Participate in sprint ceremonies
Seniority
Mid-level, hands-on IC