Conference & Events Manager
Core
Manage conference and events activity, service levels, and client relationships for a 315-room hotel with 11 function rooms hosting up to 300+ guests.
Role type
Conference & Events Manager
Builds
Function rooms, social events (festive lunches, themed dining, high tea), and client bookings
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Event coordination, client relationship management, sales conversion, budget management, team leadership, market research, financial reporting
Preferred skills
Delphi Sales Force, Opera PMS, tertiary qualifications in Events/Hospitality
Responsibilities
Manage conference activity and service levels, convert inbound enquiries into confirmed events, build long-term client relationships, coordinate site inspections, conduct sales and feedback correspondence, research new markets and trends, collaborate cross-functionally for event execution, achieve sales targets, conceptualize social events, attend trade functions, provide revenue reports and forecasting, close accounts, lead and coach a small team
Seniority
Mid-level, hands-on manager