Customer Service Representative
Core
First point of contact for customers, cardholders, and colleagues via phone and email, solving problems and supporting sales, credit, and payment processes.
Role type
Customer Service Representative
Builds
Customer trust and smooth interactions across Europe
Domain
Financial services / Logistics
Deliverable
client delivery
Required skills
Fluent English, Romanian, Hungarian; problem-solving; cross-functional collaboration; administrative accuracy; digital tool proficiency
Preferred skills
Analytical mindset; adaptability; initiative
Responsibilities
Answer customer and colleague inquiries by phone and email; investigate and resolve complaints; support invoicing, payments, and credit-related questions; process customer information accurately; collaborate with international teams
