Technical Account Manager, ANZ
Core
Drive customer adoption and operational success for Wiz's cloud security platform by providing strategic guidance and hands-on technical support.
Role type
Senior Technical Account Manager (IC)
Builds
Customer success strategies, adoption plans, and operational best practices for cloud security
Domain
Cybersecurity / Cloud Infrastructure
Deliverable
client delivery
Required skills
Cloud architecture expertise, container security (Docker, Kubernetes), customer relationship management, technical troubleshooting, stakeholder engagement, success planning, adoption strategy
Preferred skills
Enterprise client relationship building, complex issue resolution, cross-functional collaboration
Technologies
Wiz, Docker, Kubernetes, Cloud platforms
Responsibilities
Provide expert guidance on deployment and operational best practices; Serve as primary technical liaison for escalations; Develop trusted advisor relationships with stakeholders from practitioners to C-level; Help customers develop and achieve Success Plans; Measure and report on key performance indicators; Advocate for customer needs to product and support teams; Identify opportunities to expand platform usage.