Associate DevOps Engineer
Core
Support customer-facing network services running on public cloud infrastructure by troubleshooting connectivity issues and managing operational incidents.
Role type
Associate DevOps Engineer (Network focus)
Builds
Customer-facing network services on public cloud platforms
Domain
Enterprise Software / Cloud Networking
Deliverable
client delivery
Required skills
TCP/IP and IP networking, Routing and switching, VPN technologies, Firewalls and network security, Load balancing, DNS, Network troubleshooting, Public cloud platform experience (AWS/Azure/GCP/IBM/Alibaba), Virtual networks/VPCs, Security groups, Cloud load balancers, Incident management, Change management, Problem management
Preferred skills
DDoS protection services, Infrastructure automation, REST APIs, Terraform, Ansible, Python scripting, Monitoring and observability tools
Responsibilities
Investigate connectivity problems and understand network traffic flows, Troubleshoot customer-impacting incidents, Follow operational procedures and runbooks, Work with engineering and support teams to resolve issues, Document technical findings and actions, Escalate complex issues appropriately
Seniority
Entry level, Graduate