Solutions Engineer
Core
Act as a trusted technical advisor and hands-on builder to support revenue growth and product adoption for AfterShip's Omnichannel SaaS platform.
Role type
Senior Sales Engineer (Solutions Architecture)
Builds
Omnichannel automation platform for eCommerce merchants
Domain
SaaS / eCommerce / Logistics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical discovery and solutioning, API and integration design, multi-system troubleshooting, solution architecture definition, cross-functional collaboration, global team coordination
Preferred skills
eCommerce and marketplace ecosystem experience, backend/frontend technology familiarity, security and data compliance knowledge, Mandarin proficiency
Technologies
REST, webhooks, JSON, Shopify, Amazon, TikTok Shop, ERP/OMS systems, Node.js, Java, React
Responsibilities
Engage prospects in consultative discovery to understand business goals and technical constraints, translate requirements into scalable solution designs, design and deliver tailored demos and POCs, assess technical fit and implementation readiness, troubleshoot complex technical challenges across systems, act as the voice of the customer to Product and Engineering
Seniority
Senior, hands-on IC
