Senior Operations Manager for Travel Agency
Core
Senior Operations Manager responsible for vendor research, partner coordination, and operational infrastructure for a membership-based online travel platform.
Role type
Senior IC operations manager (startup/lean company)
Builds
Membership-based online travel platform with private rates on hotels and vacation rentals
Domain
Online travel / SaaS
Required skills
Vendor management, Written English, Asana, Email marketing operations, DNS & domain management, App store administration, QA & testing, Research memos
Preferred skills
Travel industry experience, Email marketing platform hands-on, DNS basics, App store admin experience, Product launch experience
Responsibilities
Conduct vendor research and comparison memos, coordinate with booking-engine vendors and payment providers, manage domain and DNS records, administer app store developer accounts, execute email marketing flows, handle contract and hiring admin, perform QA passes on member-facing builds, write daily end-of-day reports
Seniority
Senior, hands-on IC