Home Care Operations Coordinator
Core
Operational backbone for Koltin's Home Care unit, ensuring nurse deployment, system functionality, and operational readiness for older adult care.
Role type
Senior Operations Coordinator (Home Care)
Builds
Internal operational tools, dashboards, and workflows for field team management
Domain
Healthcare operations / Home care services
Deliverable
dashboards & analysis
Required skills
Advanced Excel/Google Sheets, Automation (Apps Script/Zapier), Process documentation, Data quality management, Supplier negotiation, Bottleneck identification, Task board management
Preferred skills
Generative AI tools (Claude), Last-mile delivery experience, Healthcare operations background
Technologies
Google Sheets, Apps Script, Zapier, Operational Dashboards
Responsibilities
Manage team task board throughput and backlog status; Supervise field nurses via operational dashboards; Build and maintain internal tools and automations; Handle administrative and procurement tasks; Document processes and protocols; Coordinate cross-departmental initiatives; Negotiate with suppliers; Identify and fix operational bottlenecks
Seniority
Mid-Senior, hands-on IC
