Home Operations Manager
Core
Managing household operations for urban residents by researching, coordinating, and resolving diverse home-related issues (repairs, maintenance, travel planning) to ensure user delight.
Role type
Home Operations Manager (Customer Success & Vendor Coordination)
Builds
Seamless household management services for urban residents
Domain
PropTech / Home Services
Deliverable
client delivery
Required skills
problem-solving, vendor coordination, customer communication, project ownership, relationship building, operational execution
Responsibilities
Researching and coordinating home service solutions, following up with vendors and users until issues are fully resolved, building trust with homeowners and service providers, managing end-to-end household operations
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