Patient Services Officer
Core
Coordinate patient appointments, manage clinic operations, and support the treatment journey for cancer patients in an oncology clinic.
Role type
Patient Services Officer (Medical Administration)
Builds
Seamless patient care experiences and efficient clinic operations
Domain
Healthcare / Oncology
Required skills
Appointment coordination, patient communication, medical billing, Medicare processes, record management, documentation handling, administrative coordination, priority management
Preferred skills
Medical billing systems experience, Medicare process knowledge
Responsibilities
Coordinate and schedule patient appointments, act as a key point of contact for patients, work with clinical teams to support treatment journeys, manage billing and Medicare processes, maintain patient records, prepare and manage documentation, support clinic operations
Seniority
Mid-level, hands-on IC