Client Services Coordinator - Cancer
Core
Assist clients with complex medical care needs, primarily cancer, by coordinating services, scheduling, and clinical trial enrollment.
Role type
Client Services Coordinator (Healthcare Advocacy)
Builds
Personalized care coordination solutions for patients and families
Domain
Healthcare / Oncology
Deliverable
client delivery
Required skills
Care coordination, complex healthcare system navigation, clinical trial eligibility assessment, concierge-level customer service, scheduling and billing support, written and verbal communication, confidentiality management, multitasking
Preferred skills
Cancer experience, college degree (BA or BS)
Responsibilities
Proactively assess client care needs, collaborate with clinicians and researchers, manage client engagement onboarding, coordinate scheduling and billing services, manage client meeting logistics, partner with researchers on clinical trial enrollment