Customer Advocacy Program Manager

Customer Advocacy Program Manager Description - Job Summary • This role owns the global Customer Advocacy STRATEGY. Defines vision, roadmap, governance, and scalability frameworks. Accountable for business impact, stakeholder alignment, and programme evolution. Does NOT execute day-to-day operations. Responsibilities FUNNEL STRATEGY: • Define funnel stages, criteria, and conversion targets • Design funnel analytics framework and reporting structure • Set advocate progression milestones and succ…