Clerical Officer Ulster Hospital
Core
Manage patient appointment scheduling, process bookings and cancellations, handle patient enquiries, and maintain patient records within the Appointments Office.
Role type
Clerical Officer (Administrative Support)
Builds
Efficient clinic operations and patient access to care
Domain
Healthcare / NHS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
appointment scheduling, patient administration systems, telephone support, record keeping, Microsoft Office, meeting coordination
Responsibilities
Manage patient appointment scheduling, Process appointment bookings and cancellations, Handle patient enquiries via telephone and face-to-face, Maintain accurate patient records, Coordinate with clinical staff, Monitor appointment and waiting lists