Senior Software Engineer
Core
Monitor, resolve, and support mission-critical business integrations and processes for customers on the Boomi Enterprise Platform.
Role type
Senior Managed Services and Support Engineer
Builds
Maintains technical solutions and ensures uptime for customer integrations within the Boomi platform.
Domain
Enterprise Integration / Data Activation / SaaS
Deliverable
client delivery
Required skills
Boomi Professional Integration Developer & Administration, EDI data standards (X12/EDIFACT), communication protocols (AS2, OFTP, SFTP), Database technologies (MySQL, Postgres, MS SQL), Data formats (JSON, XML, Flat Files), API standards (REST, SOAP, GraphQL), Network and security concepts, Communication protocols (HTTPS, FTPS, JDBC, WebServices), Scripting (Groovy, Javascript, Python), Java development and JRE mechanics
Preferred skills
None stated
Technologies
Boomi Enterprise Platform, MySQL, Postgres, MS SQL, JSON, XML, REST, SOAP, GraphQL, Groovy, Javascript, Python, Java
Responsibilities
Monitor customer integration processes and identify abnormal conditions; Triage issues between process/application and runtime/infrastructure issues; Classify new errors via Known Error dictionary; Troubleshoot issues and provide remediation recommendations; Resolve data-related errors, application connectivity, and configuration issues; Implement break/fix changes to resume normal operations; Perform account administration and technical support for customers; Maintain relationships with managed services customers
Seniority
Senior, hands-on IC