Customer Success Associate-Clinical Studies
Core
Oversee and track the progress of multiple clinical studies at various stages, ensuring adherence to timelines and deliverables.
Role type
Customer Success Associate (Clinical Studies)
Builds
Clinical study execution and milestone tracking
Domain
Clinical research / Healthcare
Deliverable
Dashboards & analysis
Required skills
Project management, regulatory compliance (ICH-GCP), risk identification, cross-functional coordination, status reporting, meeting facilitation
Preferred skills
PMP or PRINCE2 certification
Technologies
MS Project, Asana, Smartsheet, MS Office Suite
Responsibilities
Manage and track progress of ongoing clinical studies; Act as primary point of contact for study sponsors; Develop and maintain detailed project trackers and status reports; Coordinate with cross-functional teams; Identify and escalate risks or delays; Schedule and lead project review meetings
Seniority
Mid-level, hands-on IC
