Solution Architect
Core
Customer-facing role defining technical solutions, cost models, and service strategies for complex enterprise IT and business process requirements within the contractual services business.
Role type
Senior IC Solution Architect (Strategic Accounts)
Builds
Technical proposals, service descriptions, transition plans, and business cases for global strategic accounts.
Domain
IT Services / Enterprise Business Process Transformation
Deliverable
client delivery
Required skills
Solution strategy definition, competitive costing, roadmap development, multi-supplier integration, risk mitigation, ROI/TCO calculation, negotiation, due diligence, requirement analysis, scalability planning.
Preferred skills
MDS solutioning expertise, global MPS model adoption.
Technologies
HP solutioning frameworks, standard cost benchmarking tools.
Responsibilities
Act as primary expert for MPS & MDS solution definition; develop business and technology roadmaps; evaluate client budgets and pricing; identify services opportunities; design custom services solutions and SLAs; negotiate scope and costs with suppliers; capture risks and design mitigation plans; participate in due diligence; manage problem resolution and customer satisfaction.
Seniority
Senior, hands-on IC
