Russian Patient Counselor
Core
Communicate with Russian-speaking patients and caregivers to understand medical needs, explain treatment options in India, and guide them through the patient journey.
Role type
Patient Counselor (Medical Tourism)
Builds
Patient treatment pathways and appointment coordination for international clients
Domain
Healthcare / Medical Tourism
Deliverable
client delivery
Required skills
Russian fluency, English proficiency, medical terminology understanding, appointment scheduling, travel planning, CRM usage, documentation
Preferred skills
Customer service experience, healthcare background, cultural sensitivity
Responsibilities
Collect and review medical reports, coordinate with doctors for treatment opinions and cost estimates, present options to patients, assist with appointment scheduling and travel planning, maintain accurate records, support marketing outreach
Seniority
Individual Contributor