IT Engagement and Delivery Manager
Core
Managing IT infrastructure operations, security, and local IT support while leading IT rollout projects and ensuring site compliance.
Role type
IT Engagement and Delivery Manager
Builds
IT infrastructure updates, upgrades, migrations, and local IT support services
Domain
IT Operations and Infrastructure
Deliverable
infrastructure
Required skills
IT Service Management, IT Security, Project Management, Vendor Management, ITIL, Applications Processes and Governance
Preferred skills
Business Continuity Management, Risk Self-Assessment
Technologies
TFS, ISMS
Responsibilities
Manage IT infrastructure operations including security, cost, stability, and asset management; Lead IT rollout projects including infrastructure updates and migrations; Ensure local IT support delivers a positive employee experience; Oversee Business Continuity Management activities; Ensure site compliance and security following Group IT ISMS; Perform regular risk self-assessments; Manage the local portfolio lifecycle and compliance.
Seniority
Mid-Senior, hands-on IC