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Senior Product Manager - Onboarding

Milano, Provincia di Milano💼 Full-time🗓 2026-06-18 → 2026-08-04

Core

Own the KYC layer of the onboarding journey to determine merchant activation and drive conversion rates for payments and money management.

Role type

Senior Product Manager (KYC/Onboarding)

Builds

Compliant, locally adapted KYC flows and onboarding experiences for merchants.

Domain

Fintech / Payments / Regulatory Compliance

Deliverable

product features

Required skills

KYC/KYB/identity verification, regulated financial onboarding, marketplace onboarding, fraud and risk, compliance-adjacent

Preferred skills

vendor ecosystem management, commercial relationship management, A/B testing and experimentation strategy

Technologies

desktop, mobile web, app

Responsibilities

Drive KYC conversion improvements through discovery, drop-off analysis, and UX iterations; Build compliant KYC flows for US, Canada, Australia, and New Zealand; Manage vendor coverage assessments and selection for new markets; Lead a structured A/B testing and experimentation programme; Oversee commercial outcomes for 10+ identity verification and compliance vendors; Represent the CIV team in cross-functional forums for the GC integration

Seniority

Senior, hands-on IC

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