Healthcare Manager
Core
Lead a team of Injury Management Specialists to shape healthcare service delivery and improve outcomes for injured people in Workers Compensation and Compulsory Third Party claims.
Role type
Senior Healthcare Manager (People Risk Claims)
Builds
Injury management strategies, rehabilitation pathways, and return-to-work programs for injured workers.
Domain
Insurance / Workers Compensation / Healthcare Management
Deliverable
client delivery
Required skills
Team leadership, injury management strategy, claims oversight, rehabilitation provider management, cost management, stakeholder engagement, commercial mindset, analytical thinking, compliance management.
Preferred skills
Background in allied health or injury management, experience in personal injury claims, ability to influence external partners.
Responsibilities
Lead and develop a team of Injury Management Specialists; drive implementation of injury management strategies; provide expert technical guidance and coaching; manage complex and high-value claims; oversee rehabilitation and treatment provider performance; identify trends to inform continuous improvement; manage cost drivers across treatment and medico-legal services; represent QBE in external forums; ensure compliance with legislative and policy requirements.
Seniority
Senior, hands-on IC with team leadership
