Customer Service & Sales Consultant / Customer Success Specialist
Core
Deliver exceptional customer experiences, provide product recommendations and fittings, and support B2B sales initiatives for premium sports medicine and orthopaedic solutions.
Role type
Customer Service & Sales Consultant
Builds
Customer relationships and sales growth for elite athletes, healthcare professionals, and consumers
Domain
Sports medicine, orthopaedics, healthcare retail
Deliverable
client delivery
Required skills
face-to-face and phone customer service, product recommendation, solution-based consultation, relationship building with healthcare professionals, B2B sales support, retail operations
Preferred skills
background in sports science, exercise physiology, sports medicine, health sciences, or physiotherapy
Technologies
none stated
Responsibilities
deliver outstanding customer service face-to-face and over the phone, assist with product recommendations and fittings, manage enquiries via phone/email/in-store, build relationships with clinics and referral partners, support B2B sales and business development, assist with retail operations
Seniority
Individual Contributor
