Senior Technical Writer
Core
Create high-quality documentation and content for Rakuten Symphony cloud-based mobile services products.
Role type
Senior Technical Writer
Builds
User guides, manuals, release notes, API documentation, and FAQs for cloud telecom products
Domain
Telecommunications / Cloud Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing principles, RST, Markdown, XML, DITA, Git, software development processes, basic Kubernetes, networking, APIs
Preferred skills
Startup environment experience, independent work, managing multiple priorities
Technologies
RST, Markdown, Git, XML, DITA, Kubernetes
Responsibilities
Write and maintain comprehensive product documentation; Document CLI, UI, and API documentation; Develop modular documentation; Ensure consistent terminology and formatting; Review and edit existing documentation; Collaborate with engineers and SMEs to validate technical accuracy; Research and simplify complex technical concepts
Seniority
Senior, hands-on IC
