Lead Account Executive
Core
Onboarding participants and providing operational support to issuers, acquirers, processors, and network partners within the payments ecosystem.
Role type
Lead Account Executive (Payments Operations)
Builds
Payment processing networks and franchise onboarding
Domain
Financial Services / Payments
Deliverable
client delivery
Required skills
Payments operations, risk management, business development support, transaction processing analysis, issue troubleshooting, team mentoring, department leadership
Preferred skills
Risk management execution, business development team support, payment systems network knowledge
Technologies
Payment systems networks
Responsibilities
Onboard new participants and provide operational support to issuers, acquirers, processors, and network partners; Manage and escalate risk and customer-impacting issues; Support business development teams to expand acceptance and onboard new franchises; Coordinate semi-annual release processes; Analyze end-to-end transaction processing and troubleshoot acceptance complaints; Mentor team members and lead department initiatives
Seniority
Senior, hands-on IC with leadership responsibilities