Associate Sales Process Specialist
Core
Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities, coordinating pre- and post-sale actions to ensure customers meet certification requirements and adoption timelines.
Role type
Associate Sales Process Specialist
Builds
Standardized quotes and orders processed through ERP systems
Domain
Sales operations and customer administration
Deliverable
product features
Required skills
MS Office proficiency, CRM software usage, ERP system management, business acumen, understanding of core UL products/services, internal data source management
Preferred skills
English proficiency
Responsibilities
Engage with customers via telephone or electronic inquiries, coordinate pre- and post-sale actions, develop and share quotes using standardized pricing tools, process quotes into orders using ERP, track account history and supply data, connect customers to appropriate UL personnel, provide input to account managers or SE/ISEs to inform sales strategy, build an internal problem-solving network, meet established timelines for pre- and post-sales activities
Seniority
Entry-level, moderate supervision
