Vendor Performance PM, Integrated Business Planning
Core
Driving improvements in Vendor Experience, inbound processes, and delivery performance for the Amazon Brazil marketplace.
Role type
Senior Program Manager (Integrated Business Planning)
Builds
Scalable processes, governance frameworks, and automated workflows for vendor management.
Domain
E-commerce / Supply Chain Operations
Deliverable
product features
Required skills
Program management, process improvement, data analysis, governance design, cross-team accountability, outsourcing management, automation strategy
Preferred skills
Leading process improvements, knowledge of general AI tools
Responsibilities
Improving overall Vendor Performance in key metrics; Adopting tech tools to improve inbound efficiency; Reducing inbound defects on Vendor Delivery; Benchmarking other Amazon marketplaces; Outsourcing activities to shared service centers; Designing and enforcing governance frameworks (Flash Reports, MBR, RACI); Developing analysis of key business metrics and executing improvement recommendations.