Chief Technology Officer
Core
Lead technology vision, architecture, and product engineering strategy for a communications platform company, aligning development with sales opportunities and scaling platforms.
Role type
Strategic CTO (IC + Strategy)
Builds
AI-driven UCaaS, CCaaS, CPaaS, data mining insights, and emerging payment solutions
Domain
Managed service communications platforms, SaaS, contact center technology
Deliverable
production ML models | product features | infrastructure
Required skills
AI/ML-powered contact center features, secure payment integrations, data mining and reporting, Twilio Flex/APIs, AWS, programmable communications platforms, enterprise-grade architecture
Preferred skills
Scaling tech teams in high-growth B2B, ISO27001/GDPR compliance, public sector frameworks, voice/chat/omnichannel integration
Technologies
Twilio Flex, Twilio APIs, AWS
Responsibilities
Lead technology vision and architecture, take new products to market, scale existing platforms, ensure technical excellence, present data in management report format
Seniority
Senior, strategic leadership