Walk-In Interview - Junior Business Operations (IT Application Support) Graduate
Core
Junior executive supporting IT application operations and resolving user-reported issues for business processes.
Role type
Junior IC IT Application Support
Builds
In-house applications and business process support
Domain
IT Application Support / Business Operations
Required skills
Logical reasoning, problem-solving, Excel (Pivot Table, VLOOKUP), Google Sheets, process documentation, unit testing, troubleshooting
Responsibilities
Resolve queries raised by branch teams, Analyze business processes and requirements, Create and maintain process documentation, Perform unit testing and troubleshooting, Ensure SLA compliance, Provide support for in-house applications