OTC Officer (Casual)
Core
Manage end-to-end collections, financial reporting, and analysis for Hilton hotels in Australia, ensuring accurate payment allocation and adherence to global policies.
Role type
Senior Accounts Receivable and Order to Cash (OTC) Officer
Builds
Timely and accurate accounting, financial reporting, and collections for Hilton properties
Domain
Hospitality (Hotels) + Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Accounts Receivable management, Credit administration, Debt collection, Payment allocation monitoring, Financial reporting, Balance sheet reconciliation, Credit meeting coordination, KPI statistics preparation, Customer service for refunds and discrepancies, Audit support, System administration (OnQ, DocMatrix), Training and mentoring
Preferred skills
None stated
Technologies
OnQ, DocMatrix
Responsibilities
Follow up on outstanding accounts and monitor payment allocations; send monthly statements and contact debtors; resolve collection issues and process refunds; coordinate monthly Credit meetings; perform monthly balance sheet reconciliations; prepare KPI statistics; support internal and external audit requests; train front office and F&B team members on procedures.
Seniority
Mid-level, hands-on IC