Service Product Manager
Core
Strategic business leader designing and delivering value through conversational intelligence chatbots, services, and campaigns for clients.
Role type
Service Product Manager (Professional Services)
Builds
Customer service chatbots, services, and campaigns within the BLIP platform
Domain
Conversational intelligence / Professional Services
Deliverable
production ML models | product features
Required skills
product vision, KPI monitoring, roadmap planning, release prioritization, stakeholder management, data-driven decision-making, agile/lean facilitation, team leadership, negotiation, risk assessment
Preferred skills
AI application familiarity, additional European languages
Technologies
Azure, Jira, Trello
Responsibilities
Develop product evolution roadmaps aligned with client objectives; deliver products on time and to quality standards; plan and launch project releases; promote data-driven decisions; coordinate stakeholder needs; guide teams in best practices; liaise with customers to define strategies; build high-performance teams
Seniority
Senior, hands-on IC